This site is designed for Microsoft Internet Explorer 11.0 or higher.
Parts of this site also require that you have Adobe Flash Player 12.0 or higher installed.
Service and parts-related bulletins, along with Safety Data Sheets and Wiring Diagrams are available for purchase as downloadable Adobe Acrobat (*.pdf) files. Additionally, various user instructions are provided as downloadable Adobe Acrobat (*.pdf) files. Only Adobe Reader versions 8.0, 9.0, X and XI are fully compatible with all documents and applications available through www.volvotechinfo.com. If you are using a version lower than 8.0, you may experience problems when viewing some files. To update Adobe Reader version please follow the instructions to download a compatible version of Adobe Reader.
Some Service Bulletins pages are formatted for European A4 paper. However, documents can be successfully printed on US letter-sized paper by selecting "fit to page" during the printing process.
To allow us to keep track of your order during the order process you must:
A cookie is a temporary file stored by the bookstore on your computer. It contains brief information about your order. Volvotechinfo uses Session Cookies, so they will disappear from your computer when you close your Internet browser, or sooner. Enabling communication with secure servers allows the order information you send to be encrypted so that only the bookstore can read it. The bookstore will try to alert you to possible problems with your settings. If you are alerted, or if you experience problems using Volvotechinfo, please check and adjust these settings. Instructions on adjusting cookie settings can be found in the FAQs. Click on the "Help and Policy" link and select the help topic "Browser".
An internet connection must be available at all workshops. The internet connection is used for the communication between the VIDA work stations and the VIDA central servers.
It is the recommendation of Volvo Cars Customer Service that computer equipment bought for VIDA should be possible to upgrade. If it is necessary to increase computer performance, it should be possible to increase RAM and replace hard drives easily. Furthermore, purchasing more memory will result in better performance since the use of virtual memory is minimized.
VIDA will be delivered as a desktop application replacing the existing VIDA on Web as well as VIDA All in One. Users of VIDA on Web and VIDA All in One will need to execute an installer package that installs the necessary software components in their workstations.
|ITEM||Recommended specification for VIDA used for diagnostics and SWDL|
|Processor||Core i5 and above1|
|Memory||4 GB or more|
|Local free disc space||10 GB2|
|Connections||2 x USB 2.0 or higher3|
|Operating System||Windows 10 Professional (64 bit).4|
Chrome, Mozilla and Firefox browsers are not supported and will not work correctly with VIDA.
VDS protocol-based vehicles can be connected directly to a VIDA workstation with a standard Ethernet cable using network connectors for a peer-to-peer connection for diagnostics and software download.The following components are required:
The network related changes specifications are specified below.
If a firewall is used, make sure that port 80 for http and port 443 for https are open.
Twisted-pair cables (CAT5, CAT5e, CAT6) shall be used for network connectivity.
VIDA will use several URLs- all will be on *.volvocars.biz. Make sure that *.volvocars.biz is not blocked by a proxy or firewall.
|VIDA Installation Package||http://vidainstaller.volvocars.biz/client-installer||80|
There are different plug-ins that are needed for VIDA to work properly, these are described below.
IsoView is an image viewing plug-in, automatically started together with VIDA. IsoView is included in the VIDA installation and there is no additional license fee.
Adobe Acrobat Reader is included in the VIDA installation.
In order to install VIDA, the Microsoft Windows user account has to be set to administrator.
It is not possible to run VIDA logged in to the operating system with a guest account. Try to avoid having a domain policy that will override the normal rights for the supported user accounts. Some restrictions might make VIDA not work. For example a user must have right to change the registry since VIDA requires that when adding a DiCE. It is strongly recommended that all VIDA users log in as administrators with full admin rights.