Volvo Cars maintains strict privacy policies to safeguard customer-identifiable information and communications from unauthorized intrusions. By "customer identifiable" information, we mean any personal information that identifies you, such as name, address, telephone number, e-mail address, and any information about activities (online or otherwise) that is directly linked to them.
You do not need to provide us with any personal information to navigate through a large portion of our website. However, at certain points, we may need to collect personal information from you. For example, in order for you to purchase or subscribe to service information, we must collect some personal information, such as name, credit card number, address, e-mail address, and telephone number. We collect this information in order to provide you with these unique online services.
When you enter personal information to make one-time purchases by credit card, we use the information only for processing, invoicing, and shipping your order; your personal information is not maintained permanently on our systems.
When you enter personal information to become a subscriber or to simplify future purchases, we maintain that information as your customer "profile." We do not maintain your credit card information in your profile. Your profile is maintained on a secure Internet server. You have access to your customer profile through www.volvotechinfo.com using an assigned customer ID and password. You may view and update all details of your profile at anytime.
We may also use this information to ensure that Volvo Cars is providing you with the type of services and communications that meet your individual needs without flooding you with communications that would not be of interest to you.
Volvo Cars uses "cookies" to simulate a continuous connection to our website. This makes it more convenient for you to visit pages without having to reintroduce yourself with each mouse click. Cookies contain only information that you specifically volunteer. Cookies do not have the capability of infiltrating your hard drive or taking away personal information. By accepting cookies from Volvo Cars, you are able to save vehicles you have configured, enter our owner sites, and take advantage of other customized areas of our Web sites. Our cookies are temporary, and are stored only as long as you stay in the bookstore.
This means that the Online Technical Bookstore may use your personal information to inform you of new products or services that we think will be of interest to you, but we will not disclose your personal information to third parties that want to market products to you.
Personal information that a visitor volunteers at Volvo Car Bookstore to inquire about or order Volvo Cars products/services will be protected just as if the information had been provided under more traditional ways of ordering that product or service.
Your personal information will be kept secure. Volvo Cars has implemented technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
As part of the Volvo Car Bookstore registration process, those individuals who create a customer profile may retrieve their personally identifiable information in order to make changes and updates to their information. This information is accessible via a user ID and password assigned by the user.
Your e-mail will be kept private. Volvo Cars will not read or disclose to third parties private e-mail communications that are transmitted using Volvo Car Bookstore services, except as required to operate the service or as otherwise required by law.
Volvo Cars will respond to improper conduct. Volvo Cars may use personal information to investigate and help prevent potentially unlawful activity, or activity that threatens the company or otherwise violates the customer agreement for any products or services that Volvo Cars provides.
We may use session log data and cookies combined with anonymous user data (and personal data if you provide it) to track user movement and behavior within and across this web site to perform site-user analysis. The information is used in aggregate level analysis; it is not used to identify you or your information personally. We use this information to measure the performance of our website services. Volvo Cars reports website performance in accordance with state and federal requirements.
Additional Privacy Protections for Children Using the Internet
At Volvo Cars, protecting younger members of the Volvo Cars family has always been a driving element of our focus on safety. Volvo Cars joins the online industry in recognizing that children, including young teens, may not be able to make informed choices about personal information requested online. Accordingly, Volvo Cars does not knowingly target children or teenagers (younger than eighteen years of age) for collection of information online. Volvo Cars does not solicit or collect customer-identifiable information targeted at children and teenagers under eighteen and does not allow anyone else to do so on any Volvo Cars Web site.
Volvo Cars encourages parents to take an active role in protecting the privacy and security of their children and to prevent the inappropriate use of information about their children. Volvo Cars also supports the development of technologies that help parents control the collection and use of personal information from children who use online services in their households.
Warranties and Limitations of Liability Information and documents provided on this Web site are provided "as is" without any warranty. Volvo Cars makes reasonable efforts to include accurate and up-to-date information on this Web site; it does not, however, make any representations as to its accuracy or completeness. Your use of this Web site is at your own risk. Volvo Cars, its suppliers, and the other parties involved in creating and delivering the contents of this Web site, are not liable for any damages arising from the use of this site.
Links to Third Party Sites: The Volvo Car Bookstore site may contain links to third party Web. The linked sites are not under the control of Volvo Cars, and Volvo Cars is not responsible for the contents of any linked site or any link contained in a linked site. Volvo Cars is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site by Volvo Cars.